An ‘attachment’ is a file such as a document or a photo that’s attached to an email. Some viruses can be sent via an attachment, so it’s important to have up-to-date antivirus software if you are downloading attachments.
This guide shows you how to open an attachment using a Gmail account, but you’ll find this information relevant to most other types of email account.
a computer with internet connection
an email that is set up and ready to send and receive emails.
Follow these step-by-step instructions to open an attachment
Step 1: Log in to your email account.
Step 2: Make sure you’re in your inbox.
Step 3: An email with an attachment will have a paperclip icon next to it to show that there’s something attached to the email you’ve received. Click on the icon.
Step 4: The email will open up with the attachment shown at the bottom.
Step 5: Hover over the attachment to see the download options. In this instance, you can open the document as a 'Google Doc' or download it to your computer. We will click the down arrow to download it to our computer.
Another box will pop up asking if you want to ‘Open’, ‘Save’ or ‘Cancel’ the download. Click Save.
You may see a box similar to this:
Step 6: Find a place to save your document and download it to your computer. Once the document has been downloaded, you may be offered another dialogue box with further options: open the document itself by clicking Open; or open the folder to which the document has been saved by clicking Open folder.
Step 7: Click Back to Inbox to go back to your list of received emails. You’ll now be able to access through your Windows folders the attachment saved on your computer .
Karen Maxwell is a Digital Unite tutor and assessor/trainer of computer accessibility.